➤ What is VegZap?
VegZap is an online marketplace offering fresh vegetables at the lowest price across India. We provide a convenient platform for customers to purchase vegetables from the comfort of their homes.
➤ How is the price of vegetables cheaper here compared to the market?
The prices of vegetables on VegZap are often cheaper than traditional market prices due to several factors.
Firstly, we source our vegetables directly from local farmers and trusted suppliers, cutting out intermediaries and their associated costs. This direct sourcing model allows us to negotiate better prices and pass those savings onto our customers.
Additionally, we operate with efficient processes and technology, minimizing overhead costs typically associated with brick-and-mortar stores.
By streamlining our operations, we’re able to offer high-quality vegetables at affordable prices, making fresh produce accessible to more people.
➤ How can I place an order?
Placing an order on VegZap is easy! Simply browse our selection of vegetables, add your desired items to the cart, proceed to checkout, and follow the prompts to complete your purchase.
➤ Is it available in my city?
VegZap is continuously expanding its reach to serve more customers across India. You can check if we deliver to your city by entering your pin code on our website.
➤ Are the vegetables sold fresh?
Yes, absolutely! We take pride in sourcing our vegetables directly from local farmers and trusted suppliers to ensure freshness and quality in every order.
➤ Is there a minimum order requirement?
Yes, we have a minimum order requirement in place to ensure efficient delivery operations. The minimum order amount is ₹249.
➤ Why don’t we have Cash on Delivery (COD)?
We’ve made the decision to not offer Cash on Delivery (COD) for our orders based on our past experiences.
Unfortunately, we’ve encountered instances where COD customers either didn’t respond to our delivery partner’s calls, refused to accept their orders upon delivery, or provided incorrect information such as delivery addresses or mobile numbers. These situations have led to losses for us, affecting our ability to maintain low prices for our vegetables.
By requiring upfront payment, we can prevent such issues and ensure a more reliable delivery process for everyone.
➤ What payment methods are accepted?
We accept various payment methods, including credit and debit cards, net banking, UPIs, and digital wallets, for a seamless and secure checkout experience.
➤ How can I track my order?
You can easily track the status of your order through our website. Once you place your order, you will receive updates regarding its status.
➤ How do we ensure the quality & safety of vegetables during delivery?
We have stringent quality control measures in place to ensure that our products are handled and delivered safely. Our delivery partners adhere to strict hygiene protocols to maintain the freshness and quality of your vegetables.
➤ What if I’m not satisfied with my order?
Customer satisfaction is our top priority. If you’re not satisfied with your order for any reason, please contact our customer support team at contact@vegzap.com, and we’ll do our best to resolve the issue promptly.